New Look on Customer Experience
New look on customer experience. It's about whole journey instead of touch points. Remember customer life value. It's the same...
The Role of the Chief Transformation Officer
Organizations need this kind of "CTO" to ensure the success of a transformation including any ERP project. Check out the 8 critical...
Women Support Half of the Sky
There is a Chinese saying "Women support half of the sky". Logically, half of the market is women. Check out how McKinsey handles it...
Business Technology Investment Methodology and Application to Mid-Size Corporate ERP Initiative
Mid-size companies often find it hard to justify company level Business Technology investment. Traditional business case approach would...
